It is always our pleasure to advise you on our various products and services.

Contact us for any inquiries regarding the purchase, rental, repair or maintenance of any hydraulic lifting equipment.

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Our Team

Sales

Richard Begin

Sales Representative
Palfinger Products

C. 613 229-9206

rbegin@oehinc.com

Dave Campbell

Sales Representative
Manitou Products

C. 613 806-8686

dcampbell@oehinc.com

Raynald Pierre

Sales Representative
Manitou Products

C. 613 805-2880

rpierre@oehinc.com

Joel Sinclair

Sales Representative
Manitou Products

C. 613 806-4550

jsinclair@oehinc.com

Owners

Gaston Lachance

Co-owner | President

T. 613 748-9000
Ext. 204

glachance@oehinc.com

Michel Pouliot

Co-owner | Treasurer

T. 613 748-9000
Ext. 201

mpouliot@oehinc.com

Mathieu Pouliot-Tourigny

Co-owner

T. 613 748-9000
Ext. 209

matpouliot@oehinc.com

François Rochon

Co-owner

T. 613 748-9000
Ext. 202

frochon@oehinc.com

Service & Rentals

Mason Aubut

Service & Rentals Manager

T. 613 748-0009

maubut@oehinc.com

Jonathan Bernard

Service & Rentals Representative

T. 613 748-0009

jbernard@oehinc.com

Parts

Chris Mondoux

Parts Manager

T. 613 748-9000
Ext. 207

cmondoux@oehinc.com

Alannah Moyneur

Parts Representative

T. 613 748-9000
Ext. 208

amoyneur@oehinc.com

Administration

Sylvain Leclerc

Controller

T. 613 748-9000
Ext. 200

sleclerc@oehinc.com

André-Jean Pagé

Accounts Receivable

T. 613 748-9000
Ext. 211

ajpage@oehinc.com

Nicholas White

Accounts Payable

T. 613 748-9000
Ext. 210

nwhite@oehinc.com

Frequently Asked Questions

Presale: What You Should Know

OEH recommends starting the planning process 4 to 8 months before your desired installation date. While our installation timelines are reliable and well-managed, early planning helps secure availability, optimize costs, and ensure a smoother project execution.

Global supply chain disruptions and economic conditions can impact material availability across the industry. To minimize delays, OEH maintains stock equipment, either pre-mounted on trucks or ready for installation, whenever possible. This proactive approach helps reduce downtime and keep projects on schedule.

OEH offers multiple financing solutions:

  • Loans
  • Leasing (most popular)
  • Exclusive Manitou Rent-to-Own Program

Leasing allows you to preserve borrowing capacity, as the equipment does not appear as debt on your balance sheet.

Rent-to-Own (Manitou):

  • Lock in pricing with a purchase agreement.
  • Rent the unit.
  • Apply up to 3 months of rental payments toward purchase once you’re ready.

Yes. OEH offers rentals including:

  • Man baskets
  • Straight mast forklifts
  • Rotating telehandlers
  • Heavy-capacity forklifts (20,000 lbs+)

OEH does not currently offer cranes for rental.

OEH removes the guesswork. Our in-house engineering team considers:

  • Axle load distribution
  • GVWR compliance
  • Provincial regulations
  • Centre of gravity and stability
  • Hydraulic reach requirements

The result: a legal, optimized, and performance-driven solution—no guesswork, no wasted investment.

Parts, Service & Warranty: How We Support You

OEH represents globally recognized brands—Palfinger, Rotobec, and Manitou—and prioritizes parts availability.

  • Palfinger: Parts hubs in Niagara Falls and a fully automated warehouse in Chicago.
  • Rotobec: Canadian manufacturer based in Québec with locally produced parts for faster delivery.
  • Manitou: Major distribution hub in Belvidere, Illinois, close to OEH. Weekly stock orders and emergency air freight options are available when needed.

We strongly recommend following manufacturer guidelines. At a minimum:

  • One annual inspection
  • One service every 500 operating hours

Service intervals may vary by equipment type. OEH also offers customized maintenance plans to help reduce downtime and extend equipment life.

OEH’s certified technicians are fully equipped to diagnose, service, and repair equipment on-site or in our 16-bay service facility.

Whenever possible, we troubleshoot issues by phone to minimize unnecessary downtime. If local service is required outside our region, we assist with remote diagnostics or help coordinate trusted local support.

OEH offers standard manufacturer warranties and extended warranty options (manufacturer and third-party).

Warranty coverage includes:

  • Palfinger Cranes
  • Palfinger Hooklifts
  • Palfinger Rear-Mount Forklifts
  • Rotobec Loaders
  • Manitou Equipment (2 years / 2,000 hours + 6-year structural coverage)

Cranes: Key Information for Buyers and Operators

Selecting the right crane can feel complex. Our sales team is here to guide you with personalized recommendations based on your application and operational needs. You can also explore our completed projects for inspiration.

Yes. OEH completes several crane transfers each year. We evaluate the condition of your existing crane and provide recommendations to maximize its lifespan and value—helping you make the most cost-effective long-term decision.

Yes. Certain crane models can be equipped with hydraulic saws at the boom tip. OEH offers tree-cutting solutions across all supported brands.

OEH recommends crane operators complete 0–8T certification (owner’s discretion; not mandated in Ontario). Certification is provided through approved third-party trainers.

All crane deliveries include operator familiarization, and re-training is available for new staff. Our goal is to provide peace of mind to owners and fleet managers.

Yes. Palfinger cranes feature HPSC (High Performance Stability Control) technology, allowing safe short-rigging while automatically adjusting load charts based on real-time stability conditions.

OEH does not rent cranes. We design and build custom truck-mounted crane solutions for our customers. For flexible lifting needs, rotating telehandlers such as the Manitou MRT 3570 can perform many crane-level tasks with added versatility.

Other Questions

OEH offers over 200 equipment models through Manitou, Palfinger, and Rotobec. Serving construction, industrial, forestry, agriculture, and specialized applications.

Manitou is the world’s largest telehandler manufacturer, offering one of the most extensive and diverse equipment lineups globally.